# X-Controller power connection problems

**URL:** <https://community.inventables.com/t/x-controller-power-connection-problems/45097>\
**Category:** Troubleshooting\
**Created:** [November 8, 2017, 7:14am UTC](https://community.inventables.com/t/x-controller-power-connection-problems/45097 "2017-11-08T07:14:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JohnBiel](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/johnbiel/32/43964_2.png) [@JohnBiel](https://community.inventables.com/u/JohnBiel)\
**Post date:** [November 8, 2017, 7:14am UTC](https://community.inventables.com/t/x-controller-power-connection-problems/45097/1 "2017-11-08T07:14:10Z")

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My power going into the X-Controller sometimes works sometimes doesn’t, if I push down slightly on the power cord where it connects into the X-Controller it powers on and everything runs fine… until it doesn’t, been fortunate enough that I have not had power loss in the middle of a carve, yet.

I have taken it apart 2 times to double check that the Power Interface PCB is secure (it is) leading me to believe that their is a cracked solder somewhere (ive looked don’t see anything out of the ordinary) or the power cord is just bad.

Anyone else have this problem or suggestions on better troubleshooting? I do not have a power cord that matches up to the one currently powering the controller that would be my first step at fixing the problem.

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**Author:** ![StephenCook](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/stephencook/32/73911_2.png) [@StephenCook](https://community.inventables.com/u/StephenCook)\
**Post date:** [November 10, 2017, 1:41am UTC](https://community.inventables.com/t/x-controller-power-connection-problems/45097/2 "2017-11-10T01:41:29Z")

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Try a different cord first.  
If that doesn’t help then let customer service know and they should be able to help you.  
They have the best service. Trust me. 🙂