# \[Problem\] Windows 10 - Creators update = Easel driver no longer works **URL:** \ **Category:** Carvey\ **Created:** [April 15, 2017, 11:20pm UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565 "2017-04-15T23:20:09Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![RobbieMacgillivray](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/robbiemacgillivray/32/67466_2.png) [@RobbieMacgillivray](https://community.inventables.com/u/RobbieMacgillivray)\ **Post date:** [April 15, 2017, 11:20pm UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/1 "2017-04-15T23:20:10Z")
Installed Creators update and it if I click Carve it just repeatedly forces the Driver installation popup window. CARVEY. LATEST VERSION OF EASEL. Was working fine before the update. Have uninstalled/reinstalled \>3 times. Hard power off & reboot all machines Disconnected plugs from both Ports, laptop & carvey Tried different Port on USB Tried Chrome and Edge Running check.bat automatically closes the command prompt within seconds. No error message displayed. No data at all ln error log. It is zero bytes and I cannot attach it. ---
**Author:** ![NicoBerx](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/nicoberx/32/67464_2.png) [@NicoBerx](https://community.inventables.com/u/NicoBerx)\ **Post date:** [April 16, 2017, 10:04pm UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/2 "2017-04-16T22:04:43Z")
Same problem here after the creator update. Have tried re-installing the drivers, removing device, scanning for hardware changes etc. Stange thing is, that Carvey shows as device when checking installed printers. So the USB connection seems to be working, but Easel does not see the machine. Tried Universal G-code sender too, but no joy. Any suggestions? My other CNC machines running on MACH 4 work fine after the update. ---
**Author:** ![RobbieMacgillivray](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/robbiemacgillivray/32/67466_2.png) [@RobbieMacgillivray](https://community.inventables.com/u/RobbieMacgillivray)\ **Post date:** [April 17, 2017, 9:41am UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/3 "2017-04-17T09:41:49Z")
I tried my Wifes laptop that isn’t updated and it worked fine. Have emailed their helpdesk and will update post when able ---
**Author:** ![NicoBerx](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/nicoberx/32/67464_2.png) [@NicoBerx](https://community.inventables.com/u/NicoBerx)\ **Post date:** [April 17, 2017, 10:59am UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/4 "2017-04-17T10:59:52Z")
Good to hear! On my MacBook, Carvey also works. Just an issue after the Windows 10 Creator update. ---
**Author:** ![RobbieMacgillivray](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/robbiemacgillivray/32/67466_2.png) [@RobbieMacgillivray](https://community.inventables.com/u/RobbieMacgillivray)\ **Post date:** [April 18, 2017, 2:26am UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/5 "2017-04-18T02:26:26Z")
Great success comrades! Magnificent Support has destroyed this issue with an updated driver they gave me for testing ---
**Author:** ![rodovich](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/rodovich/32/87656_2.png) [@rodovich](https://community.inventables.com/u/rodovich)\ **Post date:** [April 18, 2017, 3:20pm UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/6 "2017-04-18T15:20:16Z")
Hi @RobbieMacgillivray, @NicoBerx, and anyone else having Easel repeatedly tell you you need to install the driver after installing the Windows 10 Creators Update— We’ve released a new version that fixes the installation problems on this version of Windows. Please go to [Easel - Downloads](http://easel.inventables.com/downloads) and download version 0.3.5 (or newer, for anyone from the future). Sorry for the trouble! ---
**Author:** ![NicoBerx](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/nicoberx/32/67464_2.png) [@NicoBerx](https://community.inventables.com/u/NicoBerx)\ **Post date:** [April 18, 2017, 5:18pm UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/7 "2017-04-18T17:18:10Z")
Thanks a million! Great job, and very fast! . Carvey is working on Windows 10 after the Creator update! ---
**Author:** ![Roger5](https://avatars.discourse-cdn.com/v4/letter/r/a5b964/32.png) [@Roger5](https://community.inventables.com/u/Roger5)\ **Post date:** [April 4, 2023, 6:27am UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/8 "2023-04-04T06:27:39Z")
worked fine on win 10 before update. tried everything no luck. I have a Cron Craft machine, Lightburn works fine so does candle. Easel is wasting my time ---
**Author:** ![SethCNC](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/sethcnc/32/87515_2.png) [@SethCNC](https://community.inventables.com/u/SethCNC)\ **Post date:** [April 4, 2023, 7:44am UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/9 "2023-04-04T07:44:27Z")
The above thread is 6 years old (April 2017) and the other thread you posted to yesterday was 3+ years old.. You may want to post into this thread that centers around the Feb 2023 Driver update: [https://community.inventables.com/t/easel-driver-0-4-0-released/140141](https://community.inventables.com/t/easel-driver-0-4-0-released/140141) Or start a brand new thread for your specific issue. However if you want input from Inventables then I suggest the linked thread or calling their support phone number. Cheers ---
**Author:** ![KacperMarcisz](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/kacpermarcisz/32/55064_2.png) [@KacperMarcisz](https://community.inventables.com/u/KacperMarcisz)\ **Post date:** [April 25, 2023, 6:35pm UTC](https://community.inventables.com/t/problem-windows-10-creators-update-easel-driver-no-longer-works/36565/10 "2023-04-25T18:35:00Z")
Closed on April 25, 2023, 6:35pm UTC This topic was automatically closed after 21 days. New replies are no longer allowed.