# New software issues

**URL:** <https://community.inventables.com/t/new-software-issues/69702>\
**Category:** X-Carve\
**Created:** [March 2, 2019, 11:27pm UTC](https://community.inventables.com/t/new-software-issues/69702 "2019-03-02T23:27:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JasonHerrman](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@JasonHerrman](https://community.inventables.com/u/JasonHerrman)\
**Post date:** [March 2, 2019, 11:27pm UTC](https://community.inventables.com/t/new-software-issues/69702/1 "2019-03-02T23:27:04Z")

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After downloading the newest software for Easel, I have found that after I go through the carve set up process it takes up to 20 minutes to simulate tool paths before it starts to carve. These are basis carves that before would take seconds to simulate. Not sure what happened… Advice…

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**Author:** ![NeilFerreri1](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/neilferreri1/32/84403_2.png) [@NeilFerreri1](https://community.inventables.com/u/NeilFerreri1)\
**Post date:** [March 3, 2019, 12:46am UTC](https://community.inventables.com/t/new-software-issues/69702/2 "2019-03-03T00:46:02Z")

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> [@JasonHerrman](#):
>
> Advice

Restart the computer

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**Author:** ![JessieFritz](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/jessiefritz/32/68787_2.png) [@JessieFritz](https://community.inventables.com/u/JessieFritz)\
**Post date:** [March 4, 2019, 4:43pm UTC](https://community.inventables.com/t/new-software-issues/69702/3 "2019-03-04T16:43:03Z")

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Hi @JasonHerrman - if you haven’t already, reach out to our [Customer Success team](https://inventables.zendesk.com/hc/en-us) so they can take a look!