# My x-carve has no connection **URL:** https://community.inventables.com/t/my-x-carve-has-no-connection/71768 **Category:** X-Carve **Created:** [April 14, 2019, 11:35am UTC](https://community.inventables.com/t/my-x-carve-has-no-connection/71768 "2019-04-14T11:35:50Z") **Posts on this page:** 5 **Page:** 1
### Author: ![AntonioGuerreiro](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/antonioguerreiro/32/85322_2.png) [@AntonioGuerreiro](https://community.inventables.com/u/AntonioGuerreiro) #### Post date: [April 14, 2019, 11:35am UTC](https://community.inventables.com/t/my-x-carve-has-no-connection/71768/1 "2019-04-14T11:35:50Z")
Hello my friends. I need your help, please. My machine x carve is not connecting to the computer (windows7) I have already updated the FTDI driver nothing happens. Clicking on the carve (green light) on your right looks like the following (aMissing Machine Settings Before you can carve, you need to set up your machine) What am I doing wrong? By clicking (Set Up Your Machine) the computer screen turns white. Thanks in advance and good Sunday ---
### Author: ![Traxxtar](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/traxxtar/32/67235_2.png) [@Traxxtar](https://community.inventables.com/u/Traxxtar) #### Post date: [April 15, 2019, 8:22pm UTC](https://community.inventables.com/t/my-x-carve-has-no-connection/71768/2 "2019-04-15T20:22:33Z")
Check your Estop button. ---
### Author: ![JessieFritz](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/jessiefritz/32/68787_2.png) [@JessieFritz](https://community.inventables.com/u/JessieFritz) #### Post date: [April 15, 2019, 8:23pm UTC](https://community.inventables.com/t/my-x-carve-has-no-connection/71768/3 "2019-04-15T20:23:31Z")
Hi @AntonioGuerreiro - If you’re still having issues, make sure to reach out to our [Customer Success team directly](https://inventables.zendesk.com/hc/en-us) so they can help you out! ---
### Author: ![JohnKendra](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JohnKendra](https://community.inventables.com/u/JohnKendra) #### Post date: [April 15, 2019, 11:19pm UTC](https://community.inventables.com/t/my-x-carve-has-no-connection/71768/4 "2019-04-15T23:19:15Z")
Emergency stop? ---
### Author: ![AntonioGuerreiro](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/antonioguerreiro/32/85322_2.png) [@AntonioGuerreiro](https://community.inventables.com/u/AntonioGuerreiro) #### Post date: [April 17, 2019, 8:27pm UTC](https://community.inventables.com/t/my-x-carve-has-no-connection/71768/5 "2019-04-17T20:27:04Z")
Hello my friends! On the screen of my Windows appears the following (see photo) and when I click on (Set Up Your Machine) the screen turns white. Thank you. Antonio Guerreiro. ![image inven](https://canada1.discourse-cdn.com/flex009/uploads/inventables/original/3X/c/3/c3fe142214aff7c3f8c3a3a979efb75408a4093c.jpg)