# Losing steps at same place every time

**URL:** <https://community.inventables.com/t/losing-steps-at-same-place-every-time/36942>\
**Category:** Troubleshooting\
**Created:** [April 25, 2017, 10:19am UTC](https://community.inventables.com/t/losing-steps-at-same-place-every-time/36942 "2017-04-25T10:19:26Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![RamonQuinones](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/ramonquinones/32/37483_2.png) [@RamonQuinones](https://community.inventables.com/u/RamonQuinones)\
**Post date:** [April 25, 2017, 12:58pm UTC](https://community.inventables.com/t/losing-steps-at-same-place-every-time/36942/7 "2017-04-25T12:58:49Z")

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> [@HaldorLonningdal](#):
>
> Are you loosing actual steps

Yeah if you look at the job below it you can see it has a staircase like finish. It was suppose to be a rectangle but it kept losing steps shortening the travel one way and then cutting further going the other.[quote=“StuartPearson, post:5, topic:36942, full:true”]  
Is it catching on something, perhaps a bolt head?  
[/quote]

Not that I can see, the only bolts in that area are those furniture bolts that slide into each other in the middle so they stay relatively flat to the surface.

> [@RobertCanning](#):
>
> If you’re moving the head say 20" are you typing in “20” or are you hitting 10" twice?

In the video you are seeing a 24in line being cut I am not doing anything manually. I Followed the settings in this video as closely as I could.

> [@X-Carve Maintenance/Troubleshooting Videos - Add Your Own!](https://community.inventables.com/t/x-carve-maintenance-troubleshooting-videos-add-your-own/13405/4):
>
> And, here’s the last video of mine this weekend. A guide to adjusting potentiometers, hopefully it’s not too confusing.

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