# I Need help Please! Keep Getting This Error **URL:** \ **Category:** X-Carve\ **Created:** [September 12, 2018, 11:27pm UTC](https://community.inventables.com/t/i-need-help-please-keep-getting-this-error/60512 "2018-09-12T23:27:57Z")\ **Posts on this page:** 1\ **Showing post:** 21
**Author:** ![JustinBusby](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/justinbusby/32/30906_2.png) [@JustinBusby](https://community.inventables.com/u/JustinBusby)\ **Post date:** [September 13, 2018, 11:01am UTC](https://community.inventables.com/t/i-need-help-please-keep-getting-this-error/60512/21 "2018-09-13T11:01:31Z")
Check your front panel buttons on the Xcontroller. Make sure none are accidentally pushed in. A “pause” on the Xcontroller causes a door open state. But you’ve probably got some garbage on the serial bus. Trying reinstalling the FTDI drivers. Look at this post and follow his steps: > [@Easel is not connecting to X-Controller on macOS Sierra](https://community.inventables.com/t/easel-is-not-connecting-to-x-controller-on-macos-sierra/31266/12): > > This problem had me stuck for a while. I am glad MichaelCastano had post the solution. THE PROBLEM - Back story and details of my OS. You can skip ahead if needed. I upgraded my computer’s os to High Sierra from El Capitan After plugging in the USB, Easel would not recognize the X Controller. Though the “CARVE” button was green. It would lag as well. When I opened up Advance in the Machine Tab in Easel, the code read out a bunch of error: 9. Looked something like this. error: 9 error: 9 e… --- _[View the full topic](https://community.inventables.com/t/i-need-help-please-keep-getting-this-error/60512)._