# F engrave not responding **URL:** \ **Category:** Uncategorized\ **Created:** [February 26, 2017, 10:25am UTC](https://community.inventables.com/t/f-engrave-not-responding/34536 "2017-02-26T10:25:03Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![JackMacdonald](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@JackMacdonald](https://community.inventables.com/u/JackMacdonald)\ **Post date:** [February 26, 2017, 10:25am UTC](https://community.inventables.com/t/f-engrave-not-responding/34536/1 "2017-02-26T10:25:04Z")
I did a nice carve of the Macdonald crest using f engrave/UGS and it was good. I have tried to use it since but all I get is loading image/not responding. I even let it run all night!!!. Windows 10. My first comment on your awesome site, great bunch of guys . Any help would be appreciated. All that happens is 162 exe not responding ---
**Author:** ![KennethConnell](https://yyz1.discourse-cdn.com/flex009/user_avatar/community.inventables.com/kennethconnell/32/85307_2.png) [@KennethConnell](https://community.inventables.com/u/KennethConnell)\ **Post date:** [February 26, 2017, 5:21pm UTC](https://community.inventables.com/t/f-engrave-not-responding/34536/2 "2017-02-26T17:21:48Z")
The thing I would try is check the F-Engrave website for an updated version of the program, If there is none try to reinstall (download and unzip) a new copy of the program. If I remember correct this program will save all prior files and settings and rerun the program. sounds like a permission problem within windows (might have been an update issue with windows) or something similar. ---
**Author:** ![JackMacdonald](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@JackMacdonald](https://community.inventables.com/u/JackMacdonald)\ **Post date:** [February 26, 2017, 6:06pm UTC](https://community.inventables.com/t/f-engrave-not-responding/34536/3 "2017-02-26T18:06:12Z")
yes I have tried every version of f engrave and still the same. Once downloaded the chrome/IE shouldn’t matter, problem solved, issue with windows.Running fine now. Thanks Kenneth